Main contacts for Helse Sør-Øst logistics

The Procurement and Logistics Department in the RHF (called HSØ IOL) has regional responsibility for processes and development related to concepts, logistics conditions, and electronic cooperation for South-Eastern Norway Regional Health Authority.

Questions related to South-Eastern Norway and the use of logistics conditions or concepts should be directed to the regional logistics process manager by email: innkjop@helse-sorost.no

The Regional Supply Solution unit in the RHF (called HSØ RFL) has the operational delivery responsibility for the regional supply solution in South-Eastern Norway. Their tasks include:

- following up the operational agreement with the external operator of the supply center, OneMed Services AS  
- managing wholesaler permits for buying and selling medicines through the responsible pharmacist  
- being responsible for dialogue with suppliers regarding assortment, contract implementation, and forecasts at the supply center, which are included in their own Supply Center Catalog (called the FS catalog)

Any questions can be sent to the shared email rfl@helse-sorost.no

The operator of the supply center is responsible for the following operational tasks:

- Ordering goods from customers as listed in the FS catalog from suppliers  
- Operating the control station, handling technical contract management, and preparing operational forecasts  
- Receiving and storing goods according to clean-warehouse requirements and applicable wholesaler permits  
- Managing invoices, accounting, logistics discrepancies, and complaints against suppliers in close communication with Helse Sør-Øst and Hospital Procurement  

All questions should be sent to the shared email address for the operations operator: fs.innkjop@onemedservices.com

The Sykehuspartner regional ERP service is responsible for delivering and maintaining purchasing and logistics systems. They handle master data, product catalogs, implementation, and follow-up of electronic collaboration.

General questions about master data and product catalogs can be sent to 

 sppbmdm@sykehuspartner.no.

Questions for those responsible for implementation can go to Implementering@sykehuspartner.no 

Questions about electronic collaboration: sppbregionalerpiol@sykehuspartner.no